FAQ's

A: If your cast or injury was the result of an accident and ACC is covering your treatment, then ACC should also fund your Dricast waterproof cast cover. Click here
for more details.

If your Health Insurance is covering your injury, they should also fund your Dricast Cover. However, it is particular to each policy cover. Contact them for more details.

A: All our products are proudly designed, tested and made in NZ. 100% of the manufacturing, marketing, sales and distribution is undertaken in New Zealand by New Zealand owned and operated businesses.

A: Yes, Dricast Covers are designed to be used again and again through-out the duration of your rehab. Used correctly they will last the length of any regular cast rehab. If they don't, contact us for a complimentary replacement.

A: Absolutely, our cast covers provide waterproof protection for up to 20 minutes, so you can safely enjoy short swimming sessions or hydrotherapy.

A: As Dricast Covers are usually required ASAP, shipping is via Courier.

This is a flat fee added to the cost for all NZ orders on check out.

Orders received prior to 3pm are dispatched the same day, after 3pm the following day. Courier schedules are responsible for delivery once collected. For most non rural areas it should reach you within 1-2 business days. Rural delivery can take a day or so longer. We provide you with tracking numbers for each delivery within your receipt.

Overseas orders are also couriered. An additional flat fee is added on checkout for shipping overseas.

A: Your Dricast Cover is totally waterproof if used correctly and the fitting instructions are followed. Because of its seal, water
cannot penetrate into the cover and will keep your cast, bandage or wound completely dry.

A: You can bathe, shower, swim or undertake hydrotherapy to aid in rehabilitation.

A: If used properly and the fitting instructions are followed it is durable enough to be used in almost all indoor situations.
The arm model can also easily be used in outdoor situations. However extreme care should be taken with the leg covers in outdoor situations to not walk on them. Walking on the cover could cause the cover to puncture. The leg models are recommended more for outdoor pool use (fit at the pool edge) as opposed to in the ocean where you will be required to walk on a sandy/rocky base that could easily puncture the cover.

A: Simply rinse with warm water after use and let it air dry. Store in a cool, dry place out of direct sunlight to maintain its quality.

A: Absolutely. We have both adult and child sizes so are designed for all ages.

A: It is recommended that you only use your cover for approx. 15-20 minutes at a time. Any longer and potentially condensation from use/sweat could build up and cause dampness and negate the purpose of the cover.
Longevity – Overall your Dricast cover if used and stored correctly will last a long time. Being natural latex rubber it will breakdown naturally over time particularly if exposed to light sources.

A: Phone us on + 64 274 954 758 between 9am - 5 pm Mon to Fri NZST. We will be happy to offer assistance. If you call outside of office hours please leave a message and we guarantee to return your call.