ACC Funding for Cast Covers: What You Need to Know

A cast that needs to stay dry through showers, baths and swims can be a genuine daily challenge during recovery. A Dricast waterproof cast cover helps solve that problem by keeping your cast, dressing or bandage dry while you get on with everyday activities.

Cost is often the next concern, and ACC may fund Dricast covers where the injury resulted from an accident. However, funding is not automatic. ACC has a specific process to follow before your cover is approved. Below, we explain how the process works and what you need to do.

Does ACC Cover Cast Covers?

Yes, in short.

• ACC provides funding for aids and equipment that support recovery from an ACC-covered injury.
• Dricast is an ACC-registered vendor with supplier code VAP710. If your injury is covered by ACC, your Dricast cover may qualify for ACC funding.
• There is a specific ACC process to follow before funding can be accessed.
• Eligibility and funding approval ultimately sit with ACC, not Dricast, so your individual circumstances need to be assessed by ACC.
• Your case manager, or the ACC claims line on 0800 101 996, can confirm whether your cover is eligible. Have your ACC claim number ready.

How to Get an ACC Funded Cast Cover

Getting ACC cast cover funding approved through us generally follows two simple steps.

Note: Have your ACC claim number handy before contacting ACC.

Step 1: Contact ACC

You can contact ACC using one of the following options:

• Call ACC Claims Direct on 0800 101 996, Monday to Friday, 8.30 am to 5.00 pm.
• Email claims@acc.co.nz.
• If you have been allocated a case manager, contact them directly as they will usually be your first point of contact.

Step 2: Provide the Required Details

• Explain your injury and that you need a Dricast waterproof cast cover.
• Provide our supplier code, VAP710, along with your ACC claim number.
• Discuss your cast or injury so ACC can confirm the appropriate cover size and type.
• Once approved, ACC will place and pay for the cover with us on your behalf.
• We will ship the cover to your nominated address.

Can You Buy the Cast Cover Yourself and Claim It Back?

Yes. Buying the cover yourself can be a convenient option if you need it quickly rather than waiting for case manager co-ordination.

• First, make sure ACC has advised that they will fund your Dricast cover.
• Purchase your Dricast cover through our website.
• We will email you a tax invoice or receipt within 24 hours, Monday to Friday.
• Contact ACC through your case manager or directly to request reimbursement, providing your tax invoice or receipt.

What Do You Need to Make an ACC Cast Cover Claim?

Keep the following information ready before contacting ACC or our team:

• Your ACC claim number
• Details of your injury
• The correct cover size and type for your cast
• Our supplier details and supplier code VAP710
• A tax invoice or receipt if you have purchased the cover upfront
• Any additional information ACC requests about the equipment

Having these details ready can help make the ordering and reimbursement process more straightforward.

Why Use a Waterproof Cast Cover During Recovery?

Regardless of whether your cover is funded by ACC, a Dricast waterproof cast cover can make everyday life easier while you recover with a cast.

Dricast covers are waterproof and reusable, and are designed to protect casts, bandages, dressings, burns, ulcers and moon boots while showering, bathing and swimming.

Makeshift solutions such as plastic bags, tape or cling film can be awkward to put on and remove, and may not provide reliable protection. Keeping your cast padding dry is important for comfort and can make washing and bathing much easier during recovery.

Choosing the Right Dricast Cover

Follow these steps when selecting your Dricast waterproof cast cover:

1. Decide whether you need an arm or leg cover.
2. Confirm whether you need an adult or child size, based on the length and circumference of your specific cast. See our size guide for help choosing the correct option.
3. Once your cover arrives, follow our fitting instructions to ensure it is fitted correctly.

Why Choose Dricast for an ACC Cast Cover?

There are several reasons customers choose Dricast for waterproof cast protection:

• 100% New Zealand-made: Our covers are made in New Zealand rather than imported.
• ACC-registered vendor: We are an ACC-registered vendor with supplier code VAP710, helping ensure orders and reimbursement processes are handled correctly once ACC approval has been provided.
• Waterproof and reusable: Covers can be used throughout your recovery for showering, bathing and swimming.
• Adult and child sizes: A full range of arm and leg covers is available to suit different cast sizes.

Need a waterproof cast cover for an accident-related injury? Explore our range of covers or contact our team about your ACC order.

FAQs

Does ACC pay for waterproof cast covers?

ACC may fund a Dricast waterproof cast cover where the injury is accident-related and accepted by ACC. Final approval and eligibility sit with ACC rather than Dricast.

Can I get a cast cover funded through ACC even without a case manager?

Yes. If you have not been allocated a case manager, you can contact ACC's claims line directly on 0800 101 996 or email claims@acc.co.nz and follow the same funding process.

Do I need an ACC claim number to get a cast cover?

You will need an ACC claim number to receive funding or request reimbursement through ACC. If you do not have a claim number, you can still purchase a Dricast cover directly from us.

How do I order a cast cover through ACC?

Your ACC case manager, or ACC directly if you have not been allocated a case manager, can place the order on your behalf. They will need your ACC claim number, injury details and our supplier code, VAP710.

Can I buy a Dricast cover and claim reimbursement from ACC?

Yes. You can purchase the cover through our website. We will send your tax invoice or receipt within 24 hours, Monday to Friday. You can then provide the invoice or receipt to ACC or your case manager to begin the reimbursement request.

How do I know if my injury qualifies for ACC equipment support?

Eligibility depends on whether ACC accepts your injury and determines that the equipment is covered under your claim. The final decision sits with ACC. If you are unsure whether your injury qualifies, contact your case manager or the ACC claims line on 0800 101 996.

What information do I need to provide for an ACC cast cover claim?

Have your ACC claim number and injury details ready, along with the correct cover size. If you have already purchased the cover yourself, you will also need your tax invoice or receipt for the reimbursement process.

Does ACC pay the full cost of a cast cover?

Where ACC has approved funding for the cover, ACC pays for the approved cover and shipping arrangements. Confirm the details of your individual approval directly with ACC before ordering.

What happens if ACC doesn't approve my cast cover?

The final funding decision sits with ACC. If your request is declined, contact ACC directly to ask why the request was not approved. Your case manager may also be able to provide further information. Purchasing the cover yourself remains an option if you need one while resolving the funding question.

Where can I buy an ACC-approved waterproof cast cover in New Zealand?

You can purchase a Dricast waterproof cast cover directly through our website. You will also find our size guide, product range and information about ACC cast cover funding and ordering.